MY SLEEP DATA DOES NOT SEEM ACCURATE IN THE APP. WHY? Karyna Updated January 14, 2019 08:28 Follow It could be one of the following reasons: Make sure your profile information is accurate. Make sure your device is on, has a full battery, and is connected to the app. Related articles HOW IS MY PERSONAL DATA BEING USED? HOW CAN I UPGRADE RAY’S FIRMWARE? Comments 0 comments Article is closed for comments.