MY STEPS/ACTIVITY DATA DOES NOT SEEM TO BE TRACKING IN THE APP. HOW CAN I FIX THAT? Karyna Updated January 14, 2019 08:38 Follow Make sure your profile information is accurate. Make sure your device is on, has a full battery, and is connected to the app. To sync, go into your activity screen and pull down to start the syncing process. Related articles MY STEPS/ACTIVITY TRACKING DATA DOES NOT SEEM ACCURATE IN THE APP. WHY? MY DEVICE WILL NOT SYNC HOW DO I EDIT MY DAILY STEP GOAL AND OTHER GOOGLE FIT SETTINGS? WHAT TYPE OF ACTIVITY DATA DOES MY DEVICE TRACK? MY SHINE 2 WON’T LIGHT UP WHEN I DOUBLE TAP. Comments 0 comments Article is closed for comments.