Try double tapping differently.
- Try holding Shine 2 up against your skin when you double tap it. It's easier to double tap the device against soft surfaces. Another helpful tip for Shine 2 is to tap at the 6 o'clock position.
Is your device running out of battery?
- Is the battery correctly oriented? The negative terminal should be visible (it is the side without writing on it).
- Try a new battery as well. Shine 2 runs on coin-cell battery CR2032. We recommend well known brands like Panasonic or Energizer. You can find the battery replacement instructions below.