Phase
GENERAL SETUP & APP
- WHICH PHONES ARE COMPATIBLE WITH MY PHASE?
- WHAT COMES WITH MY PHASE?
- HOW DO I SET UP MY PHASE?
- I PRESS THE BUTTON BUT THE HANDS JUST SPIN AROUND ONCE AND THEN STOP. WHAT'S WRONG?
- HOW FAR AWAY CAN MY HYBRID SMARTWATCH BE FROM MY PHONE AND STILL BE CONNECTED?
- DO I NEED TO PLUG IN MY WATCH TO MY PHONE TO SYNC THE DATA WITH THE APP?
PAIRING/SYNCING
- HOW DO I PAIR MY PHASE TO MY PHONE?
- WHY CAN'T I PAIR MY PHASE TO MY PHONE?
- HOW DO I UNPAIR MY PHASE FROM MY PHONE?
- HOW DO I PAIR ADDITIONAL WATCHES OR WEARABLES WITH THE APP?
- HOW MANY DEVICES CAN I PAIR WITH THE APP?
- HOW DO I TOGGLE BETWEEN PAIRED DEVICES?
BATTERY
FEATURES
- IS MY PHASE WATER AND/OR DUST PROOF?
- DOES MY PHASE HAVE A DISPLAY, MICROPHONE, AND/OR SPEAKER?
- DOES MY PHASE HAVE AN ALARM?
- DOES MY PHASE MONITOR MY HEART RATE?
- DOES MY PHASE HAVE GPS?
- CAN MY PHASE MONITOR MY SLEEP?
ACTIVITY TRACKING
- WHAT TYPE OF ACTIVITY DATA DOES MY PHASE TRACK?
- HOW DO I NAVIGATE BETWEEN MY DAILY, WEEKLY AND MONTHLY VIEWS IN THE APP?
- HOW CAN I VIEW MY ACTIVITY HISTORY IN THE APP?
- HOW CAN I ACCESS MY ACTIVITY SETTINGS OR UPDATE MY STEP GOAL?
- HOW DO I UPDATE MY HEIGHT OR WEIGHT?
- HOW CAN I CHANGE THE UNITS OF MEASUREMENT?
3RD PARTY INTEGRATION
SLEEP TRACKING
- WHAT TYPE OF SLEEP ACTIVITY IS BEING TRACKED?
- HOW DO I NAVIGATE BETWEEN MY DAILY, WEEKLY AND MONTHLY VIEWS IN THE APP?
- HOW CAN I VIEW MY SLEEP HISTORY IN THE APP?
- MY SLEEP DATA DOES NOT SEEM TO BE TRACKING IN THE APP. HOW CAN I FIX THAT?
- MY SLEEP DATA DOES NOT SEEM ACCURATE IN THE APP. WHY?
- HOW CAN I EDIT MY SLEEP LOG?
LINK
NOTIFICATIONS
- WHAT IS ALERTS & NOTIFICATIONS?
- WHAT IS THE "APP NOTIFICATION" FEATURE?
- HOW DO I KNOW WHICH TYPE OF APP NOTIFICATION I AM RECEIVING?
- HOW DO I CUSTOMIZE NOTIFICATIONS FROM CONTACTS?
- HOW MANY PEOPLE CAN I ADD TO MY APP NOTIFICATION?
- HOW DO I SELECT THE APPS I WOULD LIKE TO RECEIVE NOTIFICATIONS FROM?
ACCOUNT & DEVICE SETTINGS
- HOW CAN I ACCESS USER SETTINGS?
- HOW CAN I EDIT MY ACTIVITY AND SLEEP GOALS?
- HOW CAN I CHANGE THE LANGUAGE OF THE APP?
- HOW CAN I ACCESS THE MY DEVICES SCREEN?
- HOW CAN I GET MORE INFORMATION ABOUT THE DEVICE THAT IS CONNECTED?
- HOW CAN I REMOVE A DEVICE?