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  1. Misfit Support
  2. FAQ

FAQ

Legal

  • Cookie Policy
  • Warranty
  • Return Policy
  • App Privacy Policy
  • EU Privacy Policy
  • Privacy Policy
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COMMON QUESTIONS

  • MY DEVICE WILL NOT SYNC
  • MY DEVICE DOESN'T LINK WITH THE APP
  • I CAN'T RESET MY MISFIT PASSWORD. WHAT DO I DO?
  • I CAN'T LINK A THIRD PARTY APP TO MY MISFIT TRACKER. WHAT DO I DO?
  • HOW DO I CONTACT SUPPORT?
  • WHAT ARE THE EXCLUSIONS FOR THE "FREE SHIPPING ON EVERYTHING, 90-DAY SATISFACTION GUARANTEED" OFFER?
See all 11 articles

ACCESSORIES

  • WHAT ACCESSORIES ARE AVAILABLE FOR MISFIT SMARTWATCHES AND FITNESS TRACKERS?
  • IS THE SPORT BAND ADJUSTABLE?
  • IS THE LEATHER BAND WATERPROOF?

M.Y. MISFIT

  • WHAT IF IT TURNS OUT I'M NOT VERY GOOD AT DESIGNING WEARABLES? CAN I RETURN IT?
  • HOW DO I KNOW IF A STRAP WORKS WITH MY DEVICE?
  • HOW LONG WILL IT TAKE TO BUILD MY CUSTOM DEVICE?
  • HOW DOES M.Y. MISFIT WORK?
  • WHAT IS M.Y. MISFIT?

ORDERS & SHIPMENT

  • WHAT IS MISFIT'S SHIPPING POLICY?
  • WHAT FORMS OF PAYMENT DO YOU ACCEPT?
  • INTERNATIONAL SERVICE CENTERS
  • DO YOU SHIP TO BUSINESSES, HOTELS OR FREIGHT FORWARDERS?
  • WHERE IS MY ORDER?
  • HOW DO I CONTACT SUPPORT?
See all 8 articles
Misfit Support
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